Friday, August 9, 2013

How patient are you?

When I drive to work in the morning, I see a line of cars...sometimes six or more...waiting in line to go through the drive-up at a popular, Seattle-based coffee hut. Whenever I see that many cars, I wonder who would have the patience or be that addicted to caffeine to wait a half an hour in line for a $4 to $5 latte or some other coffee-based concoction?

Certainly not me. To this day, I have all the patience I was born with, because I certainly have never used any. 

A month ago I went to a chain bank in Mandan where Grandpa does his banking. Grandpa had a certificate of deposit due so we came to the bank to renew it. The interest rate is so low -- nearly non-existent -- that it really wouldn't matter if the money was in a simple savings account or a CD.

Anyway, I walked into the bank with Grandpa and we were greeted by a teller. I told the teller what we needed to do and the teller informed me that we would need to wait for the next available "personal banker." So we went and sat down, only to find an old woman and a young couple also waiting.

I asked the woman how long she had been waiting. She told me a half hour. She also said the young couple had been waiting longer than her. So I asked them how long they had been waiting. The answer was "nearly an hour."

I couldn't believe it. Since I inherited my patience from my dad, there was no way we were going to sit in the bank for an hour to see a  "personal banker" to renew a CD. So we got up and walked out.

The friendly teller noticed this activity and asked me if there was anything she could do. Since she was friendly, I was friendly. I told her that I thought the bank needed to do a better job at providing service to its customers and that there was no way that I would wait an hour for such a simple task.

She took our names and phone number and told me that a  "personal banker" would be calling me to set up an appointment for next week. I did get a call and I did show up and finished our banking activities...a week later than I had initially planned.

So then I got to thinking...what would I wait for the longest? Well, I've waited a long time to see a doctor. They have a little trick at the doctor's office. They call you out of the waiting room and take you to a little  room in the back somewhere. A nurse takes your temperature and checks your vital signs. And then you wait and wait and wait to see a doctor.

When dad lived in Roundup, he actually got up and walked out of the little room at the doctor's office because he got tired of waiting. I haven't done that yet, but I'm tempted.

I also hate waiting to get a haircut. However, I always have to wait because I take dad with me and he always gets his hair cut first. Luckily, though, I generally don't have to wait too long. But if I walked into the barber shop and saw six guys ahead of me, I would turn tail and run.

Do my stories sound familiar or are you a more patient person than me? How long would you wait for a cappuccino?

2 comments:

randymeiss said...

It's funny how I'm extremely patient with some things but not others. I confess, I've waited in line for coffee myself. Another line is Big Boy, I've definitely put in my time waiting for my "pizza burger flying style with fries and gravy" fix.

Yet other things I have no patience at all. Slow traffic is probably my biggest peeve. Hard to believe the bank was keeping people wait that long. I would have walked out of there myself.

Lisa Rhodes said...

Sorry to say that I would stand in line for a caffeine fix. However, I struggle with patience as I sit in the drive through lane at the bank as the person in front of me takes out a home mortgage loan. Traffic always brings out the worst in me. I also am challenged as the person in front of me (or me, myself) pick that one item off the shelf that does not have a barcode and the cashier sends a kid to the warehouse in Detroit for a replacement.